Delivery and Shipping

The delivery of ordered articles is carried out by the following couriers:

DHL – abroad
UPS – USA
DHL – Euro
An online tracking service is available.

SHIPPING COSTS: Free Shipping

DELIVERY TIMES

The packaging process will begin 24 hours after the order has been registered. From that moment on, delivery is carried out abroad within the following 6~12 days in Europe. Personalized products require slightly longer times: please allow an additional 2-3 days if your order includes such items.

CUSTOMS DUTIES AND TAXES

For shipment towards non-EU countries, goods are subject to customs duties and possible taxes. Any additional tax necessary to clear package through customs will be paid in full by the recipient.
If the customer refuses the goods, or if the delivery is impossible for any reason (wrong recipient address or phone number; recipient repeated absence; other reasons) a fee will be charged for the following expenses: delivery of goods + return of goods + customs clearance for the returning goods. The sum will be charged in full to the recipient. Only the value of the goods will be refunded.
Duties and taxes may differ from country to country and are charged when the goods reach their destination. For further information regarding duties and clearance, please contact your local customs offices.